The Ministry of Tourism, Government of India has launched a "24x7 Toll Free Multi-Lingual Tourist Info/Help Line in 10 International Languages, besides Hindi & English."
This service is available on the Toll Free number 1800-11-1363 or on a short code 1363 and is operational 24X 7 (all days) all year.
The Tourist Info Line has a “multi-lingual helpdesk” in the designated languages to provide support service in terms of providing information relating to Travel & Tourism in India to both domestic and International tourists/visitors and assist them with advice on action to be taken during times of distress, while travelling in India, and if need be, alert the concerned authorities.
The languages handled by the contact centers include Hindi, English, Arabic, French, German, Italian, Japanese, Korean, Chinese, Portuguese, Russian and Spanish. The calls made by tourists (both international and domestic) while in India will be free of charge. The tourists in India and also international callers who speak the aforesaid languages will be directed to the call agents proficient in the respective language.